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Changing electricity supplier - cost of electricity
I quote from a recent article in the Telegraph (Business section): "Under OFGEM rules, customers have a 30 day period to decide to switch to rival suppliers after a price rise is announced......... IF A CUSTOMER ANNOUNCES THEIR INTENTION TO SWITCH SUPPLIER DURING THAT PERIOD, THEY SHOULD NOT BE CHARGED THE HIGHER RATE, EVEN IF THE PRICE RISE IS IMPLEMENTED BEFORE THE SWITCH IS COMPLETED" (my caps).
I signed up with a new supplier at the end of October, N-Power put their prices in late November, and the effective date of the switch will be 11 December. Does this mean that N-Power should not charge me the higher rate for their electricity from late Nov till 11 Dec?
I signed up with a new supplier at the end of October, N-Power put their prices in late November, and the effective date of the switch will be 11 December. Does this mean that N-Power should not charge me the higher rate for their electricity from late Nov till 11 Dec?
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