Should the landlord replace the lock?

Kynthia

Your best bet is to try the maintenance recommended above. If that doesn't work then write a letter to the landlord explaining that the lock is faulty, that you've done what you can to remedy the problem to no avail and you would like a repair. Don't use the term 'wear and tear' as that doesn't apply in this case because the lock isn't old and worn out. However I'm not sure that you can make the landlord repair the lock because it's not something required to make the property fit for habitation like heating and sanitation.

jmc160

Thanks, I have to say it's really interesting to hear that the locks on the doors don't fall under the fit for habitation thing, I would've thought because of the security they offer.. I never would've guessed. Oh well, I guess you live and learn

Out of curiosity, would it have been different if she was unable to, for example, close the door?

I would imagine she'll have no plans to use that door again for a while anyway, for fear of getting her key stuck again so I'll tell her to follow up with the LL and if it's a no-go, I'll go round with the instructions from here as soon I can.

G_M

1) the simple answer to your question is I suspect the lock IS the LL's responsibility:

(1)In a lease to which this section applies (as to which, see sections 13 and 14) there is implied a covenant by the lessor—
(a)to keep in repair the structure and exterior of the dwelling-house (including drains, gutters and external pipes),

Landlord & Tenant Act 1985
Ambiguous and I have no definitive knowledge of whether this includes the front door/lock.

2) It is in a LL's interest to keep the lock in good condition, in order o protect his insurance cover. AND histenant's goodwill.

3) However, I still think the possibility of a quick, simple self-repair avoids a lot of discussion/dispute. Try it. Locks only need locksmiths when the door is locked/jammed shut so that the holding screws are inaccesible.