Restore pc back to factory settings

loopylass

Hi
my friend is having big problems with her pc and was advised to restore it back to the factory settings but we have both seen it on our pcs but now cant find it can anybody help please

albertross_2

What problems?

you have both seen what?

What model of PC?

loopylass

sorry

we have both seen restore back to factory settings on both our pcs but cant find it now
her machine is about 4 years old and its a time pc all i know is that it was bought out of woolworths but she has been advised to restore it back to its original state but we dont know how as we cant find how to do it

She has got serious problems cant go on the internet and it says a file is missing cant get e-mails in other words cant do a lot only put it on and get into programmes

albertross_2

You cant do it from within windows, usually you need a CD/DVD or a restore partition (press a key at boot), not sure which method time use..

if you elaborate on the error messages, someone may be able to help without a restore.

or you could try system restore (start, help, system restore).

alared

She needs to use the restore disk that came with her PC to get back to factory settings.
On a Dell PC there`s no disk---it`s partitioned on the hard drive.
Going back to factory settings is "a last resort"

loopylass

Hi i have a recovery disk(floppy)for my pc and were both running xp but i have a packard bell will mine work on her pc as she didnt get one with her pc

Thanks for your help so far

alared

I`ve been away for a few days hence the delay in reply.
No your floppy won`t work,she needs a proper recovery disk from TIME.

What is exactly wrong and why does she need to go back to factory settings?

Give this a try,click on "my computer"
right click on the "C" drive and select properties
click on "tools" and then check for errors.

sco0ter

My Time PC had a hidden partition that could be restored using norton ghost (this is what time used anyway). so no need for the recovery disk.

lisabee12

jist wonderin if anyone can help i have recently purchased a laptop and for a while when a was watchin videos on youtube and watching movies online etc there were workin no problem but recently the videos r nawt bufferin am jist wonderin if anyone can help me pls

DatabaseError

lisabee, best starting your own thread with the problem, most likely caused by other running apps (downloading?) or a carp isp (tiscali/tt/aol etc)