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2 accounts for bank reclaim charges
iona0911
Posts: 5 Forumite
Im with the bank of scotland and i phoned the bank to find out the address to send my letter to, to reclaim the charges (i didnt as i have requested the statements over the phone). I have 2 different accounts and i have recieved statements for one account and am waiting for the statements from the other account. When i told the guy on the phone this he said not to ask for this first account charges until i get the other account statements and do it as one complaint because if i do it twice for the 2 different accounts the bank of scotland will only return the money for the 1st account i ask for and not the second one. Is he right???? or is the bank stalling for some reason???
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