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ive sent the letters 2 the wrong place i think
clairb21
Posts: 5 Forumite
I sent the letter to get the list of charges to my branch rather than the address specified on the site for RBS, will they still send me the details or will i need 2 send the letter 2 the address on here as well? i dont know what 2 do!!
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Comments
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I sent the letter to get the list of charges to my branch rather than the address specified on the site for RBS, will they still send me the details or will i need 2 send the letter 2 the address on here as well? i dont know what 2 do!!
Your local branch will forward the letters internally to the Complaints Dept more than likely. These claims are being handled as complaints. The first letter you send can be sent to the local branch also and second letter is usually sent to whichever dept/person replies to the first. Dont worry it will find its way.
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Thanks for that i wasnt sure whether 2 send another one off and look like a fool, still no statement yet but the still have a wee bit of time 0
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