RAC Car Insurance - Dont use them

walshy50

Paid my december premium at the end of November!

Cancelling policy for tomorrow as I am ending my finance agreement on the car (had for 2.5 years, new job forces sale) and they tell me I am due no rebate and as January would have been my last premium (duie 24th December) - i have to pay this on 6th Decemeber.

Shocking customer service - sure there will be some T&Cs they will throw back at me, but time or year, reasons for giving car up! Could really do with out it!:mad::mad::mad:

Get this publicised - dont use them!:money:

Linton

Nothing specifically related to RAC, this is normal. Why? Because when you buy car insurance you buy it for a year, that is the basis on which the insurance is costed. If you chose to pay monthly you are in effect repaying a loan, not paying for insurance on a monthly basis.

forgotmyname

Can you find an insurance company that dont want an admin fee for cancelling a policy early.

Have they asked for any money? Some cheaper companies would be saying nothing back and a £50 admin fee to cancel the policy please.

You dont pay it gets passed to the debt collectors.

kingstreet

Can you tell us what your policy documentation says about cancellation re fees and refunds?

How does this compare to what the insurer is now telling you?