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BT problem with laptop and phone

No problem with the PC but laptop and smartphone cannot connect to the internet today.

OK yesterday any ideas?

Comments

  • Spank
    Spank Posts: 1,751 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    I'm guessing that the PC is connected via wire & the Laptop and smartphone are wireless?

    Have you changed any setting in the router? sounds like wireless signal has been switched off.
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Difficult to say without more info on your setup and whether you are actually getting a wireless connection between device and router/hub.

    As the desktop PC can connect OK (assumed a wired connection) then there is nothing wrong with the connection from router/hub to internet, so assume your problem is connecting wifi devices to the router/hub.

    First thing to try is turn power off to router/hub. Wait 30 seconds then power back on and retry.

    If you need more help, please provide details on your setup, connection methods, operating systems etc.
    How do I add a signature?
  • givememoney
    givememoney Posts: 1,240 Forumite
    Part of the Furniture 500 Posts I've been Money Tipped!
    Sorry all hub
  • Sorry all hub
    Yes but are they all Wireless or ...
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • givememoney
    givememoney Posts: 1,240 Forumite
    Part of the Furniture 500 Posts I've been Money Tipped!
    Thanks everyone, all sorted now.
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