We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Scottish Power sort it please...

DUTR
DUTR Posts: 12,958 Forumite
Part of the Furniture 10,000 Posts Name Dropper
in Energy
It seems almost every weekend I attempt to log in, I get greeted with a screen similar to this

scottishpower.jpg

Great tariffs , but as many have to be managed online, I don't feel it is too much to ask for accesibilty :o

Comments

  • gonzo127
    gonzo127 Posts: 4,482 Forumite
    Part of the Furniture Combo Breaker
    well i have recently moved to them and have been really impressed by the website (well at least compared to edf who where horrendous beyond belief) and have even been on it this morning to input a meter reading with no problem, and just tried again for you with no problem, so have you tried clearing your cookies and temp internet files and history just incase its something your side
    Drop a brand challenge
    on a £100 shop you might on average get 70 items save
    10p per product = £7 a week ~ £28 a month
    20p per product = £14 a week ~ £56 a month
    30p per product = £21 a week ~ £84 a month (or in other words one weeks shoping at the new price)
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just tried it again, and getting the same error message, I like to stay on top of my account, wish they had an app like npower or better yet the BG style app.
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,761 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just been on to my Scottish Power account; I notice they have made some changes to the website but I could log on and access my account as normal
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I wonder why I'm getting the error message then, I log in and it returns the screen above, it was the same last weekend too :(
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,761 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I just search "scottish power" using google and click on the "home/existing customer" tab under the main "scottish power" search result; is that how you get on?
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    Just tried it again, and getting the same error message, I like to stay on top of my account, wish they had an app like npower or better yet the BG style app.

    Hi, have had no problems logging on...... entered meter reading around 8.00am this morning and when I saw your post just logged in again to check ( 11.44am ).

    Don't know much about the internet but could it be something to do with where you live. I assume access from different parts of the country will be via different servers however why you should be able to access the homepage and then not be able to log in confuses me.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yippee! I can get on there now, looks like my monthly DD is running to schedule, although the next quarter Dec-March may not be the same :o
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.8K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture