Scottish Power sort it please...

DUTR

It seems almost every weekend I attempt to log in, I get greeted with a screen similar to this



Great tariffs , but as many have to be managed online, I don't feel it is too much to ask for accesibilty

gonzo127

well i have recently moved to them and have been really impressed by the website (well at least compared to edf who where horrendous beyond belief) and have even been on it this morning to input a meter reading with no problem, and just tried again for you with no problem, so have you tried clearing your cookies and temp internet files and history just incase its something your side

DUTR

Just tried it again, and getting the same error message, I like to stay on top of my account, wish they had an app like npower or better yet the BG style app.

Ms_Chocaholic

Just been on to my Scottish Power account; I notice they have made some changes to the website but I could log on and access my account as normal

DUTR

I wonder why I'm getting the error message then, I log in and it returns the screen above, it was the same last weekend too

Ms_Chocaholic

I just search "scottish power" using google and click on the "home/existing customer" tab under the main "scottish power" search result; is that how you get on?

keith1950

Just tried it again, and getting the same error message, I like to stay on top of my account, wish they had an app like npower or better yet the BG style app.

Hi, have had no problems logging on...... entered meter reading around 8.00am this morning and when I saw your post just logged in again to check ( 11.44am ).

Don't know much about the internet but could it be something to do with where you live. I assume access from different parts of the country will be via different servers however why you should be able to access the homepage and then not be able to log in confuses me.

DUTR

Yippee! I can get on there now, looks like my monthly DD is running to schedule, although the next quarter Dec-March may not be the same