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Amazon refusing their delivery

I ordered some things on Amazon - then tried to cancel one item as I saw it vastly cheaper elsewhere.

The cancellation failed but the email from Amazon said your welcome to refuse the delivery so it gets sent back - I can see tracking this item is coming on its own.

Is this the most economic way of returning it? I see if I accept it I could print a return label and send it back but at a certain cost to me. Is it cheaper to reject the initial delivery? I presume I must ensure I don't sign for it in that case.

Anyone done this? the website doesn't really cover it much.
European for 3 weeks in August, the rest of the year only British and proud.

Comments

  • soolin
    soolin Posts: 73,836 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Amazon issue return labels and will accept proof of postage from a Post office. You need to make a formal return request though once you have the item.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • sillygoose
    sillygoose Posts: 4,794 Forumite
    soolin wrote: »
    Amazon issue return labels and will accept proof of postage from a Post office. You need to make a formal return request though once you have the item.

    Thanks but I know that much, the core of my question is if I refuse the delivery as Amazon suggested I do - will it cost me anything, or less than sending back by an Amazon return label having accepted the delivery?
    European for 3 weeks in August, the rest of the year only British and proud.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you refuse the delivery, it will cost you nothing.

    I believe it depends on what you are sending back, there may be a postage charge.

    Read the terms and conditions as to what is free and what is not. It#'s all there.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • sillygoose
    sillygoose Posts: 4,794 Forumite
    McKneff wrote: »
    If you refuse the delivery, it will cost you nothing.

    I believe it depends on what you are sending back, there may be a postage charge.

    Read the terms and conditions as to what is free and what is not. It#'s all there.

    Thankyou, that is what I wanted to know, so Amazon won't charge me for the courier to take it back :cool:. It not mentioned anywhere I could find.

    I do know what it will cost me to send back should I accept the item, as you say its in the terms.

    Obviously free is cheaper. :T
    European for 3 weeks in August, the rest of the year only British and proud.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just hide behind the settee when the delivery driver turns up:D
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • sillygoose
    sillygoose Posts: 4,794 Forumite
    McKneff wrote: »
    Just hide behind the settee when the delivery driver turns up:D

    OMG just seen its on Home Delivery Network, they usually deliver behind a brick through the front window :eek:
    European for 3 weeks in August, the rest of the year only British and proud.
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