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Swiftcover New legislation

I try to log on to my online policy with swiftcover and I am met with

"Please take a moment to update your details

New legislation means all insurers will no longer be able to consider a person’s gender when preparing their car insurance.
Because of this new law, we’re finding out a little more about our customers now so that we can tailor their car insurance when it’s time to renew."
It wont let me do anything unless I basically answer all the questions I already gave the answers to 6 months or more ago when I took out the insurance.
They already know my gender ive not had a sex change since I took out the policy so why do they need to ask again?

I have heard they were bought by Axa perhaps they wont let them have the customer details!

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    Why not just answer the questions?

    Otherwise it seems you cannot use their online system and will need to phone or write in.
  • dunstonh
    dunstonh Posts: 120,401 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I have heard they were bought by Axa perhaps they wont let them have the customer details!

    If AXA bought them then they would have details.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Sandybanks wrote: »
    I try to log on to my online policy with swiftcover and I am met with

    "Please take a moment to update your details
    New legislation means all insurers will no longer be able to consider a person’s gender when preparing their car insurance.


    Well there is the time element considering I have answered them all plus if they are no longer allowed to consider gender why are they asking me what it is? Plus I entered a contract with them which had a term that it was an online policy. If I now cannot manager it online they have broken the contract
  • Sandybanks wrote: »
    I entered a contract with them which had a term that it was an online policy. If I now cannot manager it online they have broken the contract

    I think you will find that the law of the land takes precedence over any contract. All contracts have to be lawful.
This discussion has been closed.
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