Telecare - Advice Needed

My Dad moved into a new a flat just over 2 months ago.
He was very active but the flat needed bits and pieces done to it.

A couple of weeks after moving in he had a fall (outside) and broke his hip.
After several weeks in hospital he was transferred to a rehab center.
He's done well there and they want him back in his flat within 2 weeks with modifications being done in the flat.

But the main problem is that they want a Telecare system fitted.
He has no phone line in the flat (just uses a mobile).
I phoned Virgin, but they won't provide a phone line without the purchase of another product. So I booked BT but cancelled when they give me a mid-Jan 2013 install date.

Other providers use third party lines so may not be suitable.
What do I do now?

Comments

  • nannytone_2
    nannytone_2 Posts: 12,945
    Name Dropper First Anniversary First Post Combo Breaker
    Forumite
    is there already a phone line installed?

    i moved into a new build flat, so obviously no one had a phone line prior to me moving in.

    it was orrelevant which probider i went with, as the phone line had to be installed by BT. it took weeks to get sorted, even though my chisen provider said it would be 'live' within a week.

    try contacting social services to see if they know how you can make your father a priority
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 342.5K Banking & Borrowing
  • 249.9K Reduce Debt & Boost Income
  • 449.4K Spending & Discounts
  • 234.6K Work, Benefits & Business
  • 607.1K Mortgages, Homes & Bills
  • 172.8K Life & Family
  • 247.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards