Immediate Financial - Am I stuck with them?

ajed2012

Good afternoon all,

I am currently in a debt management plan with Immediate financial and I feel that it is not progressing anywhere fast and want to know how and if I can get out of it and use another method!

I started the plan 2 1/2 years ago, but just feel that they are doing very little to help out and say I have years and years left on the plan. I don't want to leave the plan and lose the very little progress I have made with them, but at the same time I know I'm paying them a good wedge to do almost nothing for me!

Any help would be greatly appreciated as I want to get this done as soon as possible !

Please help!

SusieT

Check the terms you signed up to but yes you should be able to move. CCCS and Payplan are both free ones so all your payment goes to the creditors instead of part being a fee so the sooner you cancel the better. Good luck with it

ajed2012

Thanks SusieT, they shouldn't be able to hold all the funds they currently hold in a "client account" should they? They are really awkward when speaking to them and I feel that they make you feel like you are tied down. Is there any loop holes do you think to get out from them, with all the money that I have given them?

FireWyrm

Well, consumer law applies here, so a couple of things to do and think about.

1) They cannot unlawfully hold onto your money. They can however charge 'fees' and your 'contract' will show what those are.

2) They must provide to you a full statement of account showing where every penny has gone and what has been gobbled with fees, what has been distributed and to whom.

3) You are a consumer, not a suplicant and you have every right to cancel with them if you are not happy with their 'service'. They may charge a fee, but it cannot be extortionate, I also dont think it can be more than would reasonably reflect work undertaken on your behalf. Trading Standards would be able to advise on the finer points here.

4) You have every right to deal directly with your creditors and to be dealt with fairly. You do not require the 'services' of one of these companies in any way shape or form. Dont let them tell you that you do...its a lie.

5) You can write directly to your creditors to advise them of the switch and to be patient, you are now dealing with CCCS and will recomence payments shortly.

In short, dont take any cr*p from this company, get onto CCCS and have an alternative plan in place. Write to the 'company' asking for a statement of account and dont take any stalling tactics, hard sell or other shady shenanigans.