Peoples Bank Connecticut UK

algorfa_2

I have been unable to find out much about Peoples Bank Connecticut UK, but I think CitiBank took them over.

I forwarded a PPI claim to CitiBank in September 12 but heard nothing, so recently sent a copy recorded which was duly signed for.

I have statements, so sent a copy to CitiBank with my claim confirming account details etc.

How long before CitiBank should acknowledge receipt?

Does anyone know anything else about PBC UK?

What happens next if CitiBank can find no details of my account apart from what I sent.

Any advice would be welcome.

Thanks

amersall

Give CITI a call and ask if they deal with these claims, you do not want to wait up to 8 weeks to be told they cannot find you or they do not deal with these claims.

http://www.citibank.co.uk/personal/banking/info/contactus/feedback/index.htm
If the PPI is from more than 6 years ago, it is possible they won't find you.

magpiecottage

I think you may be out of luck.

Citibank bought the UK operation of People's Bank in 2001 and my guess is that there are no surviving records.

Even if there were, it is unlikely that People's Bank was a member of the old Banking Ombudsman scheme (most foreign banks weren't). That means FOS would not intervene.

algorfa_2

Thanks for the replies, i'll see what happens.

AlGoss

I realise it's historic but can you tell me did you resolve your issues over Citi and Peoples Bank and was your PPI question in relation toAce Insurance charges?

[Deleted User]

It's been over 5 years since the OP last came on this site.

You're more likely to get a response via a Ouija board.