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Using Credit Cards online from European Retailers

I'm considering buying some specialist electronics for my hobby from and Italian retailer. Do I have any protection if I use my credit card. For example if it does not arrive? Or arrives damaged?

Thanks in advance.

Comments

  • thenudeone
    thenudeone Posts: 4,462 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    There are two separate avenues for resolving problems:

    1) A voluntary chargeback scheme with (short time limits for claiming).This scheme is NOT law and it depends on your bank's view of the claim.

    2) the ability to sue the card company instead of the retailer if the purchase is over £100 and under £30k
    Overseas purchases are included.
    See this guide for other limitations:
    http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases
    We need the earth for food, water, and shelter.
    The earth needs us for nothing.
    The earth does not belong to us.
    We belong to the Earth
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