Reclaiming Bank Charges - Scarry!

Johanna42

I followed the advice and asked my bank (Lloyds TSB) to refund my charges, 14 days ago!
Now I have to sent them the second letter, right? Did plus a copy of 1st letter because still no reply and registered post.

Listing charges? is that the O/D and R/D charges and what else? I am an old pensioner and do not know much about this. Will you please give me an idea what they are?

I am petrified and think I should never have sent that letter!

My bank charges was £1005.00 since I open my account on the 21st June 2002.

The charges happened when the money I get every month was a day or even the same day (just a few hours late!)

Please help me or do you think I should rather leave it?
ANYBODY HELP!
Regards
Hantie Slabbert

bev79

Hello
Don't leave it- you're claiming back what is rightfully yours.
Sorry I can't do links, but if you go the step by step thread, it will tell you the various guises banks use for charges.
Did you do the spreadsheet- again in the step by step thread. This details date of charge and what the charge is for eg unpaid DD, Returned Chq etc.
Hope this helps!

richt71

Absolutely doing the right thing. They hope for people giving up or not bothering.
Oh and ignore the silly games lloyds play like trying to delay..delay delay.