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my car was stolen

BobHope_1
BobHope_1 Posts: 3 Newbie
in Insurance & life assurance
looking for advice please...


my car was stolen while i was out shopping…… now I'm dealing with the car insurance they want me to do a call with me my Wife who is a named driver and the DVLA.

The problem is that my wife has told me she didn't update the address on her licence

could this cause any problems???

Comments

  • Slowhand
    Slowhand Posts: 1,073 Forumite
    BobHope_1 wrote: »
    looking for advice please...


    my car was stolen while i was out shopping…… now I'm dealing with the car insurance they want me to do a call with me my Wife who is a named driver and the DVLA.

    The problem is that my wife has told me she didn't update the address on her licence

    could this cause any problems???

    With the insurance company and/or DVLA?
  • Slowhand
    Slowhand Posts: 1,073 Forumite
    ...if it's just DVLA get her to do it asap.
  • BobHope_1
    BobHope_1 Posts: 3 Newbie
    The insurance company is Admiral… they want to do the call with me and my partner and the DVLA…. the car is under my name and my license is registered to the same address as the car…. its just my Wife who is a named driver with a different address on her license
  • hugoshavez
    hugoshavez Posts: 586 Forumite
    No problem, they just want to check for driving convictions.
  • Sally_A
    Sally_A Posts: 2,266 Forumite
    1,000 Posts Combo Breaker
    edited 27 November 2012 at 9:16PM
    It will probably be an investigative phone call regarding circumstances around the theft..

    Weren't Admiral in the press a few years back for doing Lie Detector type phone calls?

    Don't panic - many insurers will send out an in house investigator to clarify any fuzzy points.

    Re DVLA, dunno why they are involved, unless vehicle recently failed an MOT or similar (yes, they do know as all MOT's on line now) and they think it could be a fraudulent claim. eg. if costs to get vehicle through the MOT exceed the value.

    How long have you had the car, and is cover comp or TPF&T?
  • BobHope_1
    BobHope_1 Posts: 3 Newbie
    as hugoshavez said they wanted to check for convictions….. all is good (touch wood) we gave them a call early this evening and sorted it out

    thanks for all your replies
     :beer:
This discussion has been closed.
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