Atlantic final bill - they have changed my tarrif in final month

matty2767

Hi guys

Just had my final bill from atlantic energy. I always used to be on their online no standing charge tarrif but in calculating my final balance they have changed my tarrif for the last month. I haven't asked them to do this but wondered if this was standard practice from them. The only reason I can think they would do it is because of the 13 month rebate applies to the tarrif but I see no point in changing it for that.

It isn't much of a difference in overall cost but I like to know why they would do it.

Thanks all

Wywth

matty2767 wrote: »

Hi guys

Just had my final bill from atlantic energy. I always used to be on their online no standing charge tarrif but in calculating my final balance they have changed my tarrif for the last month. I haven't asked them to do this but wondered if this was standard practice from them. The only reason I can think they would do it is because of the 13 month rebate applies to the tarrif but I see no point in changing it for that.

It isn't much of a difference in overall cost but I like to know why they would do it.

Thanks all

Have you tried calling them for an explanation?:)

gas4you

When the price increase happened, they also changed their tariffs to a standing charge tariff and stopped the two tier rates for electric.

They wrote to me explaining this fully about 6 weeks before in came in.

matty2767

Ah thanks for that gas4you. I did send them a message and still waiting for a reply. I don't recall having any letter explaining that so will see what they say