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Vogue Magazine Renewals
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bod1467
Posts: 15,214 Forumite
I know this will come as a shock, but this is a PRAISE post! 
We received a renewal notice for my daughter's Vogue magazine subscription. We found it a little confusing (receiving the renewal in November yet the subscription is valid until June 2013). I emailed Vogue customer services to query the renewal, and also to ask why the renewal didn't take into account the offers available.
It took a few days to get a response, but what I did receive was very helpful and also very personalised ... not at all a generic reply (like we find from many other companies, where their responses often don't even address the questions asked).
So well done to Vogue CS. :T

We received a renewal notice for my daughter's Vogue magazine subscription. We found it a little confusing (receiving the renewal in November yet the subscription is valid until June 2013). I emailed Vogue customer services to query the renewal, and also to ask why the renewal didn't take into account the offers available.
It took a few days to get a response, but what I did receive was very helpful and also very personalised ... not at all a generic reply (like we find from many other companies, where their responses often don't even address the questions asked).
So well done to Vogue CS. :T
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Comments
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renewals are now more expensive than taking out a new sub. ive complained before and they offered no explanation, just told me to take out a new everytime it expires.0
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I don't dispute that - but most businesses do the same.
It was still good CS how they responded to my email though (as far as I am concerned).0 -
indeed! how much did you get it for? I think the cheapest i seen is £15 a year? and that was like a short time offer!0
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I know this is dearer but always look up for subscriptions here. always quite nice gifts. Benefit makeup palette this time.
http://www.magazineboutique.co.uk/store/displayitem.asp?sid=3673&id=58710
Actually you will have to type this link in as always says offer closed from links on this site
{QUOTE=chuckley;57530841]indeed! how much did you get it for? I think the cheapest i seen is £15 a year? and that was like a short time offer![/QUOTE]0 -
We haven't renewed yet.0
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They still keep sending me letters encouraging me to restart my subscription .... which expired 9 years ago! Just go away Vogue!0
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