please help me.

tickb26

please can some one help me?

my internet conection keeps disconecting on its own after about 20 mins if i havent done anything its getting really anoying as i am normaly reading a thread on OS then have to log back on to post a reply. is there a way of stopping it disconecting its self?

thanks tick xoxo

ckerrd

are you on dial-up?

There is usually a box in your dial-up setting which says "disconnect when idle for xxx minutes" I think you can untick it.

Reading web pages may not be "active" enough for it

tickb26

no i'm on brordband so am really confused as to why its doning it.

Donnie

Are you ticking 'Remember me' when you sign in to the Moneysavingexpert forum?

tickb26

no but how would that stop it disconecting?

Little_John

Sounds like a filter problem, make sure ALL telephone sockets in your house have a filter connected to them. normally the disconnect time is shorter than 20 minutes but I have seen longer so it is possibly that.

pistonbroke

IT could also be a setting on your Router, some if not all have a Keep Alive setting when in the settings for the ADSL connection, some routers by default drop the connection if there is no traffic after a set period.

tickb26

how do i check i know nothing about things like this?

Little_John

Tell us a little more about your set up.

what device do you have to connect to the internet? is it connected to the USB port or eithernet/network port?
what is the make and model number
which internet provider are you useing?

tickb26

its USB port and i'm on tiscali and its speedtouch 330. does that help?

Donnie

I thought that you may have meant that you have to re-log in to Moneysavingexpert forum.
I don't use USB, but you could try clicking on 'Tools' and then 'Internet Options' and then 'Connections' in Interner Explorer. You should see your connection there. Click on it and then 'Settings'. There may be an option there to 'Auto Disconnect'. Modify that setting.