Certificate of Mortgage Loan Interest...excess charge?

regularsaver1

kenshaz wrote: »

They also only allow you to draw out £1200 a day over the counter any more and you have to give 48 hours notice they really are only pretending to be a bank.I recently wanted to withdraw the £3000 that I had saved over the last twelve month's in their regular saver so that I could get it into my RBS account for transfer to the 6 month ING ISA-what a performance 48 hrs notice and it took me nearly half an hour in the branch ,because they insisted on counting the money in front of me in a separate room and they did not have one available.

I can;t believe you even had an account there Kenshaz

I'm in shock

don't understand why they insisted a room for that small amount

regarding bills - if you have a halifax current account, you can set up a bill payment to function by sending money vias the ATM or on-line, taking the 3 days it would after visiting a branch. saves them visiting branch. and many people do direct debit for bills, so not that many queries

Nationwide used to allow people to pasy bills but that was removed

poppy_f1

shameless-about-money wrote: »

Unfortunately the Halifax call themselves a "bank" but are not that either!

Even with a Halifax account I cannot go into my local Halifax and pay my BT bill over the counter - it doesn't have that facility, therefore it is not a bank.

It is only a bank when it suits it to be a bank, ie, when they are selling mortgages.

abbey were teh same (may have changed) when asked the staff how i should pay my bills, they replied internet banking now this was a few years ago, and yeah i had internet access but when closing the account down i gave that as part of the reason i was leaving