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Problem with New call Telecom

We had New call for our phone line and also broadband but due to a billing problem by them we have moved to BT for both phone line and broadband.

we have the same number as when we was with new call but have got a letter from new call this morning to say they will Cease the line in 7 days.

so what does that mean now we are with BT?

Can New Call still block our line even if its now with BT?
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