help with mobile phone insurance

Nikurs

Hi, New to this! And new to claiming on phone insurance! Gasmansteve.....so.....what happen in the end?? Please tell??!
Ive water damaged my iphone and really dont know what to do. I too am insured with lifestyle. Ive started the claim and received the paperwork ( have paid no money yet) but have since read so many terrible reviews on this company that im reluctant to send my phone to them!

Nathanparkes

Most insurers of mobile phones will use the same wording across all handsets. As iPhones are not repairable by anyone other than Apple, they will more than likely just go ahead and replace it. My insurance provider do not repair iPhones.

Also, with the refurbished handset: when your handset was lost/stolen/damaged, it was not new, therefore if you do not have new for old insurance, they are within their rights to provide a refurbished handset. Ask them about the warranty on it if anything goes wrong

TSx

Nathanparkes wrote: »

Most insurers of mobile phones will use the same wording across all handsets. As iPhones are not repairable by anyone other than Apple, they will more than likely just go ahead and replace it. My insurance provider do not repair iPhones.

Also, with the refurbished handset: when your handset was lost/stolen/damaged, it was not new, therefore if you do not have new for old insurance, they are within their rights to provide a refurbished handset. Ask them about the warranty on it if anything goes wrong

In addition, some will outsource repairs to authorised repair centre's - it doesn't need to be Apple directly who do the repairs.