TESCO BANk - Want there money back Help!

Wheres_My_Cashback

marciar71 wrote: »

Can anyone offer advice

I had a Tescos internet savings account, last year in June 2011, I needed to make a withdrawl went online and the Tesco's sysytem had crashed, this made all the papers and tv, I eventually got through on the telephone and asked if they could transfer the money(£2000) to my bank account and it arrived the next day, because of all the trouble at that time I said shut the account as it was no use to me if I could'nt get hold of my money. They paid the rest of my savings into my bank account 3 weeks later.
Yesterday I got a phone call saying that I owed them £1800 because when they made the final payment to shut the account they didn't take that transfer out !!!
So now they want their money back, I never noticed because I couldn't get online and stupidly thought they would deduct it. Don't know why they only want £1800, they told me not to worry :mad: and they would write to me.
Any advice please

Yea,think of a better story T. Yaaaawwwwwnnnnnnn !

atush

We have so much coming in and out in expenditure I might not notice 1800 (unless it made me overdrawn). I have money coming in and out from many sources and the OH looks after that acct and not me. SO I get that you may not have noticed.

you will have to pay it back, but if finances are tighter now then they were then and you have spent that 1800. you can ask to pay it off over a one year period or even longer (but more than a fiver a week as you don't want them nagging you for years).

After all, they took more than than a year to ask for it back.

jimjames

atush wrote: »

After all, they took more than than a year to ask for it back.

Whilst I agree with spotting it appearing in your account, it is a very valid point that it has taken them 12 months to contact you about it so you should be allowed at least that time to pay it back.

sabretoothtigger

they told me not to worry and they would write to me.

dont worry, move

edit: pretty sure Tesco monitor these forums to some extent, they may be in contact a little bit sooner :laugh: