any washing machine experts - Stopping during wash cycle

LSfan

Hi

We have a Zanussi WJD 1667 washing machine which is making a scraping sound and stopping mid cycle

no error codes showing just ---

the machine stops approx 10 minutes into the cycle with drum full

we can restart it after turning the machine off for a while but the problem still persisiting

the filter is clean

anu ideas?

Hintza

Bearing? Uneven loads (but that should throw an error code)?

Have you tried turning the drum by hand and see if you feel anything untoward.

If it was me I would have the back off it and if I couldn't see anything I think I would be calling the engineer.

LSfan

hi

yes i have turned it and it turns freely and smoothly - the machine also runs for about 10 minutes before stopping

I will have to take a look to see if i can see anything obvious

thanks for your reply

warmhands.coldheart

Stab in the dark but is it heating the water? Again, should throw up an error code but I had a dishwasher that would stop working after 10 mins and didn't give an error code. turned out it was the heating element..

tonyh66

warmhands.coldheart wrote: »

Stab in the dark but is it heating the water? Again, should throw up an error code but I had a dishwasher that would stop working after 10 mins and didn't give an error code. turned out it was the heating element..

machine thinks its heating but not so sits there waiting for the water to warm up before moving on.
Try a cold cycle to see if it runs past that.

LSfan

thanks guys - will open it up and have a look to see if i can spot anything abvious

Hintza

Last thought (but won't make a sound) water inlet control valve.

If you do find the problem and need a part the manufacturers branded part will be extortionate and you will source much cheaper +70% parts.