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paying for a house with funds

can you action a CHAPS payment for completion over the phone if being unable to get into the branch is a problem and online has limits?

Comments

  • Tweetinat
    Tweetinat Posts: 184 Forumite
    Part of the Furniture Combo Breaker
    I'm not sure of the definitive answer, but in my experience the answer has always been NO; every time I've had to go into the branch :( But it may depend on who you bank with - I think every bank has their own rules...
  • helping_hubby
    helping_hubby Posts: 1,202 Forumite
    I'm thinking no also, certainly my building society (Nationwide) requires me to go in in person, and if it's over £1000 I need photo ID. Best that you find out for your particular bank.
  • pboae
    pboae Posts: 2,719 Forumite
    1,000 Posts Combo Breaker
    I bank with the Co-Op and I did it with CHAPS over the phone, but had to fax them signed confirmation as well.
    When I had my loft converted back into a loft, the neighbours came around and scoffed, and called me retro.
  • Generali
    Generali Posts: 36,411 Forumite
    10,000 Posts Combo Breaker
    Clearing Bank that I worked for (many years ago) would never have taken an order to deliver £xx,xxx.xx over the phone except to another account held by the same organisation or individual.

    It's not against the rules as such as far as I know, but it's too much of a security risk to be allowed.
  • yoshef
    yoshef Posts: 19 Forumite
    done a CHAPS transfer yesterday - as above i had to visit the branch with photo id (abbey)
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