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morphsuits.co.uk no refund

thegreenroom Posts: 634 Forumite

21 November 2012 at 7:14PM in Consumer rights

My son bought 2 morphsuits early October but couldn't get a good fit so returned them recorded post as requested,both have been delivered and signed for but he hasn't received a refund and they wouldn't reply to emails from him so I sent a message as a potential customer and they replied asking for the order numbers,they said they checked and nothing had been received back,so anybody know what I can do next?

DD1 27/5/1992
DD2 14/9/1994
DS1 5/3/1996
DS2 31/3/2000
DS3 27/3/2010
DD3 30/1/2012

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morphsuits.co.uk no refund

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