We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
April Glitch, no money paid in.
Dazzieboo
Posts: 498 Forumite
I went to withdraw some of my TC's yesterday on'y to find there was no money there, I phoned up the Preston office (the only number I could find) and was told there was a glitch in the sytem on a lot of April payments and the computers hadn't generated a payment. Apparently, I MIGHT get the money in 5-10 days, but they MIGHT just add it on to the May's money.
They knew about the problem at the start of April, and all affected accounts have been flagged, so why on earth didn't they notify those people instead of letting them go to the cash point and panic.
This is just not good enough, I have bills to be paid today, not next month, has this happened to anyone else ? and if so, have you got your April money yet ?
Thanks
They knew about the problem at the start of April, and all affected accounts have been flagged, so why on earth didn't they notify those people instead of letting them go to the cash point and panic.
This is just not good enough, I have bills to be paid today, not next month, has this happened to anyone else ? and if so, have you got your April money yet ?
Thanks
"Dogs come when they are called. Cats take a message and get back to you" :j :j
0
Comments
-
this happened to me last year... Aparrently its common for it to happen at the begingin of the tax year.. I NEVER got the right amount of money paid into my account and they wont pay it
I was paid £7 instead of £42! It left me overdrawn and with horrendous bank charges to pay! Bad mother to 2!
Bad Mother's Club member #40 -
This has happened to us i havent recieved any money for two weeks, apparently the payment schedule hasnt been set up, i am now overdrawn and am getting told something else everytime i ring. Sometimes i am told i will be sent a giro other times i am told it will be backdated but no one seems to know how long it will take. THe last person said seven to ten days. WHat have they told us. does anyone know of any other numbers that you can ring to hurry things along as i have bills to pay and am getting desperate
cheers0 -
so this has only happened to SOME accounts this year?Bad mother to 2!
Bad Mother's Club member #40 -
Miss_Money wrote: »so this has only happened to SOME accounts this year?
Must be as ours is going in ok, thank goodness!
Don't forget to have your say via the CAB tax credits survey!
Bestpud0 -
I was told it had happened to quite a few people, it makes me feel a little better it is not just me."Dogs come when they are called. Cats take a message and get back to you" :j :j0
-
I got just child tax credits but no working tax credits!!
Hopefully it will get sorted out soon
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards