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Not able to cancel my PLI under 'cooling-off period' rules

Hi,

I bought PLI on the 9th and i phoned to ask what the cancellation fee would be. The lady informed me that they don't allow ANY mid-term adjustments or cancellations. I read up and it said legally you're allowed a 14 day cooling-off period but this was in general, not specific to PLI. I spoke to them again today and she said the rules don't apply as it's not a commercial product. Is this true?

many thanks

friars

Comments

  • kingstreet
    kingstreet Posts: 39,335 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    This is from the key facts of a Zurich Public Liability policy I found with a quick search;-
    Cancellation rights
    This policy does not entitle you to a cooling-off period.

    http://www.zurich.co.uk/NR/rdonlyres/15F16E36-6281-4E81-BBFE-C359E0D8743D/0/ZCYL710PublicandProductsLiabilitySOC.pdf

    Presumably, this type of cover does not require a statutory cooling-off period.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • dunstonh
    dunstonh Posts: 120,207 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    From memory, Cancellation rights do not apply to PLI and there are no refunds given due to the nature of the insurance.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 21 November 2012 at 5:29PM
    dunstonh wrote: »
    From memory, Cancellation rights do not apply to PLI and there are no refunds given due to the nature of the insurance.

    No. (Not all policies, anyway!)

    Usually you do get a cooling off period to cancel in, and can get a (partial) refund if you cancel mid term if the business has ceased or been sold.

    eg (from the (hated!) axa):


    You may cancel this policy from the original start date
    within 14 days of receiving your policy if for any reason
    you are dissatisfied or the policy does not meet your requirements.
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