Help....Dorothy Perkins card.

rose_tinted

Hi there,

I need some help...
I have phoned customer services to close this card as i havent used it for a long time.
I wanted the chap to close the account and send me a letter to confirm this.
He told me they dont do this, he will leave it open for a few weeks and then close it. He wont send me a letter of confirmation.

Just wondered if anyone knew if this is standard practice??

sistafromanothermista

Same thing with Next, they confirm on the phone but not in writing. It was only when i checked online and could not login i knew it had been done.

rose_tinted

sistafromanothermista wrote: »

Same thing with Next, they confirm on the phone but not in writing. It was only when i checked online and could not login i knew it had been done.

Thanks for that, I will check next month.