Help with house insurance

Ruby_Roo

We bought our first home last December and insured with Direct Line for £369 for their home insurance plus policy.

We haven't claimed and the renewal is £431 so I phoned them to have a whinge. They said the best they can do is £390 because of increased costs in raw materials which affects the rebuild cost. I asked if they could sweeten the deal a bit by offer 0% on monthly payments (which they offer to new customers from time to time) but they said no.

I'm annoyed because we've got 2 cars with them and have done for donkeys years, and they offer a good level of cover.

Would you call back and try again with someone else... or start looking elsewhere? We can't afford £390 in one go at the moment as we had expected it to go down. I've done a quote on gocompare but not impressed with the offerings, so not sure where else to try.

maninthestreet

Their quote seems to be competitive, based on your quotes from gocompare.

kingstreet

Anyone in the family work in the public sector;-

http://www.csis.co.uk/home-insurance/

When insuring with CSIS, you can benefit from :

Low £50 Excess (excluding subsidence claims)
FREE ID Theft Assistance Helpline (click here for more)
Special discounts on Home Contents and/or Buildings insurance
Monthly payments at no extra charge
24hr Emergency Home Assistance Helpline
Underwritten by Royal & Sun Alliance Insurance plc!
Our own dedicated claims unit within RSA!

NO ADMINISTRATION FEES FOR:
New Policies
Cancellations
Mid-term alterations to policies
Paying by Direct Debit

HIGH LEVELS OF COVER AT DISCOUNTED RATES
Our policies include cover for the following AS STANDARD:
New for Old replacement items
24hr Emergency Assistance up to £250
Replacement locks if keys are stolen
Accidental Damage to TV's, Hi-Fi's, Videos, etc
Business Equipment

I use them for my car insurance.