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Broken front door lock.

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Hubby and I are in rented as our home is being dried out after a leak. Just got back from movies and door will not lock, something has gone. I knows it's not a terrible emergency but feel it ought to be resolved immediately I.e. burglars !

Management co is Countrywide and they do not seem to have an emergency number, we are going away tomorrow evening and I am not sure what to do. Ill call them in the morning and hope they fix it. If not can I call a locksmith and bill CW? I just cannot understand why they wouldn't have an emergency call out!!
All my views are just that and do not constitute legal advice in any way, shape or form.£2.00 savers club - £20.00 saved and banked (got a £2.00 pig and not counted the rest)Joined Store Cupboard Challenge]

Comments

  • tattycath
    tattycath Posts: 7,175 Forumite
    Part of the Furniture 1,000 Posts
    GE 36 *MFD may 2043
    MFIT-T5 #60 £136,850.30
    Mortgage overpayments 2019 - £285.96
    2020 Jan-£40-feb-£18.28.march-£25
    Christmas savings card 2020 £20/£100
    Emergency savings £100/£500
    12/3/17 175lb - 06/11/2019 152lb
  • tattycath
    tattycath Posts: 7,175 Forumite
    Part of the Furniture 1,000 Posts
    I know it says insurance services but if they're the same company they may have another emergency number for your problem ??
    GE 36 *MFD may 2043
    MFIT-T5 #60 £136,850.30
    Mortgage overpayments 2019 - £285.96
    2020 Jan-£40-feb-£18.28.march-£25
    Christmas savings card 2020 £20/£100
    Emergency savings £100/£500
    12/3/17 175lb - 06/11/2019 152lb
  • Think that's a different part of their business I did see that. I also rang two helplines supposedly emergency and they went to answer phone! Cheers Tattycath!.
    All my views are just that and do not constitute legal advice in any way, shape or form.£2.00 savers club - £20.00 saved and banked (got a £2.00 pig and not counted the rest)Joined Store Cupboard Challenge]
  • If you get no joy from the management company, get a locksmith out to sort it and you pay him. Then go back to the management company with the invoice and tell them you had to do his to secure the property.
    "Nil Sine Labore" - Nothing Without Labour
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