Hillary's blinds not good customer service

Has anyone had problems with
sales advisors not turning up at agreed appointments
Customer service centre rudeness
Poor workmanship
Having curtains fitted by an agents wife
Posted on Facebook
So called urgent response six days later
Then cancelled said urgent appointment less then twenty four hours notice
Can't or will not give me the name of anyone who could resolve the issue
Curtains and curtain rod snapped off the wall
So left with half of curtains up
What should I do ?

Problems with Hillary's blinds 3 votes

Rudeness of customer service centre
33%
jay1181 1 vote
Poor information from advisor
66%
Penny-less_221Bronwyn 2 votes

Comments

  • Poor poll, what about the people like me who have used them and never had a problem.
  • kermitfrog
    kermitfrog Posts: 1,089 Forumite
    Why have you posted about this twice?
  • dreamypuma
    dreamypuma Posts: 1,349 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 19 November 2012 at 7:49PM
    21Bronwyn wrote: »
    Has anyone had problems with
    sales advisors not turning up at agreed appointments
    Customer service centre rudeness
    Poor workmanship
    Having curtains fitted by an agents wife
    Posted on Facebook
    So called urgent response six days later
    Then cancelled said urgent appointment less then twenty four hours notice
    Can't or will not give me the name of anyone who could resolve the issue
    Curtains and curtain rod snapped off the wall
    So left with half of curtains up
    What should I do ?

    Do you actually understand the concept of a poll?

    Do you know the difference between subjective and objective?

    I've used them several times including their web only service Blinds Supermarket. I've had excellent service and great products.

    Maybe your just a bad customer? Maybe I should start a poll about this poll that is completely negative?
    My farts hospitalize small children :o
  • kermitfrog
    kermitfrog Posts: 1,089 Forumite
    dreamypuma wrote: »
    Do you actually understand the concept of a poll?

    I don't think the OP even understands the concept of a forum. Why a newbie is allowed access to guns and polls I don't understand.
  • Mrs_Ryan
    Mrs_Ryan Posts: 11,834 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Dont mean to be pedantic but Hillary's dont fit curtains, only blinds.

    I'm ex-Hillary's staff. I left when I got another job but before that went sick with stress and it wasnt because of the conditions I worked in.

    GO FIGURE!!!!!!!!!!!!
    *The RK and FF fan club* #Family*Don’t Be Bitter- Glitter!* #LotsOfLove ‘Darling you’re my blood, you have my heartbeat’ Dad 20.02.20
  • Antispam
    Antispam Posts: 6,636 Forumite
    1,000 Posts Combo Breaker
    I had them around and didn't go with them due to them being pushy. I had for a few months cold calls from them. Didn't vote due to limited choice
  • Gordon_Hose
    Gordon_Hose Posts: 6,259 Forumite
    Debt-free and Proud!
    Had them round a couple of weeks ago to quote for a living room blind.

    Salesman was pleasant. Not pushy. He answered all our questions. Told us prices up front when asked. Printed us a quote there and then and left.

    At £150 for a Venetian blind we think that is quite expensive, especially as it isn't that big. The call centre has phoned twice and left messages offering further discounts. Haven't called them back yet.
  • montymud
    montymud Posts: 1,015 Forumite
    Part of the Furniture Combo Breaker
    That Poll is rediculous. Anyhooo, they were on watchdog the middle of last year HERE
This discussion has been closed.
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