Stable internet connection

Valley_Bluenose

We get regular dropouts in our household as well.:(

However, as far as I've been able to establish it's primarily due to son on Xbox, someone else streaming football and a third streaming music.

In other words, it seems we are 'overloading' the system - or using up too much bandwidth.

Could be as simple as that.

hareng

Valley_Bluenose wrote: »

We get regular dropouts in our household as well.:(

However, as far as I've been able to establish it's primarily due to son on Xbox, someone else streaming football and a third streaming music.

In other words, it seems we are 'overloading' the system - or using up too much bandwidth.

That wont cause dropouts just slow things down, big difference.
Bandwidth is the amount of data you are allowed to receive and transmit usually monthly. ie some advertise 'unlimited' but cap at 10Gb After that would be seriously slowed down without paying more each month. Thats why they are cheap.

penrhyn

ADSL Link Downstream Upstream
Connection Speed 1150 kbps 104 kbps
Line Attenuation 33.0 db 20.2 db
Noise Margin 6.4 db 13.6 db

With those stats you should be connecting at over 10Mbps.
Something is very wrong.
Did you do a quiet line test?
Dial 17070 and follow the prompts using a wired phone, not cordless.
Also try connecting the router directly to your test socket and redoing the line stats.

Your master socket looks like this.

Nicki

When I tried to do the quiet line test, and the speed test, I discovered DS was downloading the whole of series 2 of Downton Abbey from Itunes! Will try tomorrow when he's at school.

Thanks for the help this evening. Will report back tomorrow.

Figment

Nicki wrote: »

When I tried to do the quiet line test, and the speed test, I discovered DS was downloading the whole of series 2 of Downton Abbey from Itunes! Will try tomorrow when he's at school.

Thanks for the help this evening. Will report back tomorrow.

You have to unplug the router for testing

GunJack

penrhyn is spot-on, you should have a pretty good sync (around 13 Meg on ADSL2+) on a line that length. IF YOU HAVEN'T ALREADY, unplug everything bar your router, and use a new microfilter, then re-post the line stats

excellent advice on the whole Line Improvement here:-

http://www.kitz.co.uk/adsl/socket.htm

esuhl

Valley_Bluenose wrote: »

We get regular dropouts in our household as well.:(

However, as far as I've been able to establish it's primarily due to son on Xbox, someone else streaming football and a third streaming music.

In other words, it seems we are 'overloading' the system - or using up too much bandwidth.

Could be as simple as that.

hareng wrote: »

That wont cause dropouts just slow things down, big difference.
Bandwidth is the amount of data you are allowed to receive and transmit usually monthly. ie some advertise 'unlimited' but cap at 10Gb After that would be seriously slowed down without paying more each month. Thats why they are cheap.

Bandwidth describes the utilisation of frequency ranges. A wider bandwidth (i.e. a broad band) would mean that more data can be transmitted in a given time interval. So, in layman's terms, bandwidth is the speed of the connection (e.g. 2Mb/s or 24Mb/s, etc.) not the usage allowance.

If the network is being used intensively, this will reduce the data transfer rates of a particular device on the network. Data packets have a fixed "lifespan" specified by the TTL setting (Time To Live) -- if they aren't received within a certain timeframe, they are assumed to have become "lost" and are ignored. So if the network is performing slowly due to congestion, more data packets could be dropped if they exceed the TTL setting.

So, I imagine that high network utilisation could result in drop-outs... (I think that's right, but I'm no expert!)