unjust default!!!!

marialumar

I am a property developer, who banks with many banks, I have had a Barclays banking account for nearly twenty years I used to put between £140,000 and 160.000 p/a through the bank, I had a £ 5000 overdraft facility, I also upon selling various properties I deposited many hundreds of thousands into my current account at barclays, about 5 years ago I decided to move my rental income account to the HSBC because I was unhappy with Barclays dealings with me, but I maintained the current account.
Since I was doing my business mainly with HSBC I was not following this account closely therefore I became a victim of account fraud which took the account over the agreed limit, I made an enquiry as to the effects of why was this going overdrawn an immediately cancel any payments associated with it, the accounts went into an enquiry through the debit card operations department, whilst the enquiry was going on my banking account was put into default by the consumer finance debt management department.
The debit card operations department assured me that nothing would happen to the account whilst an enquiry was taking place, the consumer debt management dept never gave me any mayor notices to warn me of their intention and the debit card operations department told me not to pay until the enquiry was over, now a default has been registered against me which wipes me out of my entire life's career and my credit file is spotless I have never missed a payment in my life, I have also always been able to pay them. on top of everything the did not believe that i was a victim of fraud through my account, can anyone PLEASE tell me what i can do in this case to wipe the default from my report?

thank you

grumbler

The regular way is to complain to the company that reported the default and demand the record to be removed.

If to no avail you can try complaining to the CRA and to the regulator.

dalesrider

marialumar wrote: »

the did not believe that i was a victim of fraud through my account, can anyone PLEASE tell me what i can do in this case to wipe the default from my report?

thank you

Hence the default.

What was the fraud?

_Andy_

So you could a) take it up with the company or b) ask strangers on the internet.

meer53

If fraud was investigated and the outcome was that Barclays don't believe it was fraud, then you will be responsible for the balance on your account, including the fraud. Was the default issued after the investigation was finished ? If it was, then it will stand.

agrinnall

Presumably you are a property developer as a business, and therefore the accounts that you are talking about are business accounts. I'm not sure what the credit record position is with businesses but I wouldn't be surprised to find it is different from that of personal accounts. Of course, if you're running your business through personal accounts you are probably in breach of the T&Cs of those accounts anyway.

fiesta04

OP obviously does not like the answers given, hence the silence.

F4

Agricolae

The facts seem to be:
You had a personal account at Barclays which you left open but did not keep much of an eye on as you had moved your business banking arrangements elsewhere.

An unspecified type and amount of fraud occurred on this account, running up a debt. You alerted their fraud department and it seems their debt collection department contacted you in relation to the debt.

The bank said they would not issue a default unless they rejected your fraud claim. They rejected your fraud claim and subsequently issued a default.

Your options are:
- Complain to the bank and appeal their decision on the fraud case. If your appeal is upheld the bank must remove the default. If the bank rejects on appeal you should be able to take your case to the Financial Ombudsman Service.