wi-fi connection

smudger1946

Morning, just got a Gemini Joy tab, tried connecting to my existing talktalk wi-fi but no joy so far, put all details i have in for connection, password, ssid thingy too, tab just says authentication problem.
Any ideas as to the cure please, bloody high tech, sounds so simple when you read instructions!!

I use low tech, i'm a chippy!

Smudge

grumpycrab

May be a common problem... Try connecting a different way... in settings select Wifi, and then select "ADD NETWORK". This should show a list of wifi networks, select your wifi network and enter the password there.

If that fails try WEP (yes, I know, not ideal, but its a start).

smudger1946

what the "uk" is WEP!!!!!

grumpycrab

If you haven't heard of WEP perhaps you'd better not try it (requires playing with the router). http://help.talktalk.co.uk/app/answers/detail/a_id/1403/~/about-wireless-security

Did you try the alternative method of ADD NETWORK?

smudger1946

You could be right.
Thanks for your advice.
Smudger

Figment

smudger1946 wrote: »

Morning, just got a Gemini Joy tab, tried connecting to my existing talktalk wi-fi but no joy so far, put all details i have in for connection, password, ssid thingy too, tab just says authentication problem.
Any ideas as to the cure please, bloody high tech, sounds so simple when you read instructions!!

I use low tech, i'm a chippy!

Smudge

Ensure you are using the correct case when typing the password.

TalkTalk

smudger1946 wrote: »

Morning, just got a Gemini Joy tab, tried connecting to my existing talktalk wi-fi but no joy so far, put all details i have in for connection, password, ssid thingy too, tab just says authentication problem.
Any ideas as to the cure please, bloody high tech, sounds so simple when you read instructions!!

I use low tech, i'm a chippy!

Smudge

Hi Smudge,

If you join the TalkTalk Members Forum we can look to provide you with support in diagnosing and resolving the issue.

Regards

Mark
Online Community Department

Daz2009

In your router settings do you have the SSID visible because Android won't connect if it's not

flashg67

My tablet wouldn't connect if my router was using a channel above 10 - check if yours is set to use a channel above 10 and change it in the router's wireless settings?

smudger1946

Had to send Tablet back as the on/off switch failed after two days, shame as i quiet liked it, may get another soon.
Had to by a new laptop instead as the other one got a bit old and didnt enjoy the drink of beer i gave it!!!!!!!

Thanks for all help and advice.

Smudger