All documents lost

apperley

Unfortuately, due to a recent fire we have lost all our documents so for the loans/cards etc that we had paid off we have no documents to back track. How can we put in a ppi claim on this basis ? We have contacted some of the PPI companies claiming for you but I think its too much work from them - any suggestions

DrSqueeze

If you can remember any of the Banks / Card companies you had PPI with, you could contact them to request reference numbers.

You might need to ask them for a Subject Access Request (SAR) which would cost £10 per person. You would ask them for any details they hold about you.

If you have online banking, can you view old statements (depending how long ago you repaid the loans there might be direct debit payments on there). You could ask your bank for copies of older statements - but be aware they are likely to charge for this.

If you can get hold of a credit report this might also give some clues, although I'm not sure how far back / how much detail these show.