Capital One credit card ppi

bro4dhead

Hi

Looking for some advice!

A few years ago I had a capital one card but cancelled it and no longer have any paper work.

Is there any way of getting hold of paperwork or finding out if I was charged PPI?

Thanks!

Moneymash

The easiest way to check is to contact your lender. Most will be able to tell you whether you've had PPI, either now or at some point in the past. For example Nationwide has an enquiry form you can complete online to find out. See contact details for the main banks in the PPI reclaiming's getting easier MSE news story.
If this doesn't work, what's needed is likely to depend on how old your policy is. Some lenders only need a name and address (remember to let it know if yours has changed), others may need more details.
It may be easier if you have the original card agreement and terms. Under the Consumer Credit Act, if your account's still open you've a legal right to get your agreement from the lender for £1.
If your account’s closed and they can’t find your policy terms it'll be harder to process your complaint. Contact your provider with as much detail as you can, or request a full breakdown of your account. It can cost £10 to get this.
To help with getting copies of any documents use the template letters in step 1.

Go to the top of the page and click on the reclaim tab, for info on claiming PPI