How do I tell if Primus is active?

Allanon

Hi All,

Sorry if this has been covered a million times before - I did search the forum but couldn't find an answer, so here goes

I've now got my Orchid V4 Plus Dialler and I'm supposed to go live with Primus Saver Option 2 tomorrow. Question is, when I plug in the dialler tomorrow, how will I know for sure that Primus have "switched me on" and I'm actually being routed through them rather than BT?

Cheers,

John

devon-gnome

Before you plug the dailler in, make a phone call to someone you know won't be in. If it rings, you're connected to Primus. If you get a message saying 'sorry this service is not available' (or something similar), then you're not connected to Primus.
I know this because this has just happened to me.

Allanon

Aha, that's brilliant devon-gnome, thanks a lot :beer:

John

Heinz

devon-gnome wrote: »

Before you plug the dailler in, make a phone call to someone you know won't be in. If it rings, you're connected to Primus. If you get a message saying 'sorry this service is not available' (or something similar), then you're not connected to Primus.

That wouldn't work - the call will go out on whichever calls provider is active (BT before Primus has gone live and Primus afterwards).

You couldn't tell the difference, the call would connect.

BritBrat

Do you have to have a Dialer box with Primus?

Heinz

BritBrat wrote: »

Do you have to have a Dialer box with Primus?

No, I didn't for a long time - but DECT phones with enough memories to store the likes of 'Peter - WKDY' and 'Peter - E&W' were very handy when I didn't!

I don't think the previous thread asking the same 'how will I know?' question helps any either.

BritBrat

Yeah I just went to check, your to fast Heinz.

planet-talk.co.uk wrote:

Benefits of Saver Option 2

FREE calls at evenings and weekends to UK landlines.
Great savings on international calls.
Keep existing BT phone number and services.
No access codes or equipment required.
Great UK landline, mobile and international rates
Free fully itemised monthly statements.
e-billing.

I also phoned them and it's just a switch over digital system.

Quentin

This is a bit long winded, but will answer the query.

1) Check your bt calls since last bill total (0800 854 608)

2) Make a chargeable call that connects

3) Next day check bt calls since last bill total - if it hasn't changed your calls are going via primus. (If it has, then your calls are still going via BT)

devon-gnome

That wouldn't work - the call will go out on whichever calls provider is active (BT before Primus has gone live and Primus afterwards).

You couldn't tell the difference, the call would connect.

This did happen to me but thinking about it, perhaps it was because VirginTalk 'blocked' Primus from its reapplication as my CPS? (I had to use the Primus override number to stop going through Virgin - another story that I wrote a post on.)

Allanon

Quentin wrote: »

This is a bit long winded, but will answer the query.

1) Check your bt calls since last bill total (0800 854 608)

2) Make a chargeable call that connects

3) Next day check bt calls since last bill total - if it hasn't changed your calls are going via primus. (If it has, then your calls are still going via BT)

That's gotta work, thanks Quentin :beer:

John