Head office Telephone no. For Harvester?

Okydoky25

Has no one got a main contact no. For Harvester? I have complained on their site however I received an instant reply thanking me for my Positive Feedback..HARDLY! I have a serious issue I would like to bring to their attention!

mattyprice4004

Not got the number, but out of interest what were the issues?

I eat there a lot.

[Deleted User]

Hi,

couldn't find a number, but according to Wiki, the parent company is:

Mitchells & Butlers plc
27 Fleet Street
Birmingham
B3 1JP
UK

Tel: +44 (0)121 498 4000,

you could try that.

MoneySavingNovice

They also have a customer fead-back form on the corporate web-site

http://www.mbplc.com/aboutus/contactus/customerfeedback/

soolin

They are difficult to get hold of, the easiest way is to contact them on Facebook.

Idiophreak

I had something similar.

I wrote to them complaining that nobody ever answers the phone to order takeout - and telling them that because they hadn't answered, I'd taken my business elsewhere.

They replied with a completely stock letter, telling me how sad they are that we were disappointed by our visit, how much they value the feedback and take it seriously, how they'll give me £10 off when I visit again...

So I wrote back and said "it's hard to take it seriously when you say you take feedback seriously...and your response seems like you've not even read the letter..." and they sent the same standard letter again.

I checked with the restaurant in question, they'd never heard any feedback on the subject and, to top matters off, the manager then stole one of the letters so I couldn't complain about it anymore.

Conclusion: complete bunch of time wasters.

Okydoky25

I'm not wanting to complain about food. I had to fill out an incident report while there at the weekend and I want to make sure the issue that caused it has been dealt with. The woman in charge at the time was less than helpful!