Excel Parking Fine :( - advice/reassurance needed

johnfash

Hi all.

Before I start, I'd like to apologise in advance as its likely you've heard the story before.

I was 30 minutes late returning to my vehicle after paying £2 to park for an hour. As you can guess, I received a notice to pay excel a fee as I overstayed my permitted time.

I'd like to ask how I should deal with this. The amount they've charged me is extortionate to the amount of additional time I spent in the car park. Should I:

- ignore, ignore, ignore
- write to them and try to challenge the fine (maybe offer £1 cello taped to the envelope as a gesture of goodwill for my breach of the contract! Maybe kicking the hornets nest I know!)
- pay the fine (really don't want to do this)

Just to describe my character trait, I am completely adverse to risk and this sort of thing makes me very uneasy. My first instinct was to pay the fine until I seen everyone saying how the firm are a bunch of crooks and the fine is unenforceable.

The parking ticket has no mention of council or police property.

Many thanks for all replies.

JF

HardWorker2010_2

Relax!

Excel are currently banned from accessing the DVLA database for gross misconduct. With only your car's registration number they have no way of getting your name and address.

Even if they could you would still be well advised to ignore them, but as they have been deemed so awful that the DVLA have banned them, you can relax knowing that as of now the matter is finished.

Have a nice weekend!

taffy056

Yep Excel are banned from getting your details from the dvla, the only way they can get them is if you tell them, or they illegally get it from another BPA AOS member who has access, like their sister company VCS. If they do write to you please come back to us.

johnfash

Wow, that was better than I expected. Very much appreciate the reply.

I know these crook co's usually trade under a group structure. Could one of the other subsidiaries acquire our details?

johnfash

taffy056 wrote: »

Yep Excel are banned from getting your details from the dvla, the only way they can get them is if you tell them, or they illegally get it from another BPA AOS member who has access, like their sister company VCS. If they do write to you please come back to us.

Thanks for your reply.

Sorry, my statement about the group companies was written before seeing your reply. I shall not be paying this then!

Can I demand how they acquired my details if they do manage to get them?

taffy056

johnfash wrote: »

Wow, that was better than I expected. Very much appreciate the reply.

I know these crook co's usually trade under a group structure. Could one of the other subsidiaries acquire our details?

Yes but if they do they are seriously in the brown stuff, and could be banned permanently from access to the database for circumventing a punishment that they actually deserved to have. And that applies if they use a separate company like ranger services to do the same .

taffy056

johnfash wrote: »

Thanks for your reply.

Sorry, my statement about the group companies was written before seeing your reply. I shall not be paying this then!

Can I demand how they acquired my details if they do manage to get them?

No you complain directly to the dvla on an addy we can supply, they will need to see a scan of your letter and fake ticket

johnfash

Thanks both.

Ill keep you posted of any developments.

Kite2010

Most likely you will hear nothing more from Excel (currently banned from the DVLA).

Unless they are going to be stupid and try and pull a fast-one over the DVLA and do a bulk-order once they have access (like OPC).

The_Slithy_Tove

johnfash wrote: »

Thanks both.

Ill keep you posted of any developments.

There is a chance that Excel will wait for their ban to be over, and then submit their backlog of requests to the DVLA. This is also a big no-no. So, if you get anything from Excel in 3 months or so, do come back to this forum, and we'll happily dump them in the poo (again).

johnfash

Thanks for your responses.

This forum really is excellent, I would have paid it if not for people like yourselves making everyone aware that they are actually scammers.