Orange Cash Card log-in page not working on IE but Firefox OK

mrfreeman

Has anyone else had this problem? It's weird but I can log in to orange cash (the top-up card not the credit card) on Firefox but not IE9. The log-in page is at orange.co.uk then I click on the link for orange cash under 'Your Account'.

When I click on the log-in button in IE9 nothing happens! I just thought what on earth is going on, does that mean nobody else can either? And how come it works on Firefox? I sent a message to Orange but they seemed totally clueless about what I was talking about. So is it a glitch on my pc or has anyone else had this? Thx

bengalknights

Try clearing cache and cookies

_Andy_

More proof IE sucks as a browser.

Gromitt

Web designers always have this fun - trying to make their web sites work across every web browser is a complicated task.

mrfreeman

I cleared my cache and cookies (and everything else via internet options), but the problem is still there! How strange. I guess I just wondered if anyone else CAN log in via IE9?

Thx anyway, I've bypassed the problem by using the link that should be there (the one that appears via firefox), but it's a bit lame by orange to not fix the problem.

SnowTiger

mrfreeman wrote: »

I cleared my cache and cookies (and everything else via internet options), but the problem is still there! How strange. I guess I just wondered if anyone else CAN log in via IE9?

Thx anyway, I've bypassed the problem by using the link that should be there (the one that appears via firefox), but it's a bit lame by orange to not fix the problem.

Which begs the question: why bother with IE?

Anyway,I usually go in via http://cash.orange.co.uk/, which works for me using both the 32 and 64 bit versions of IE9.

Just tried using the link from Orange's home page. It took me to http://studio.orange.co.uk/orangemoney/. Selected Orange Cash, hit the log in button and nothing.

Just for the hell of it I then hit the F12 key to bring up the developer tools and, hey presto, it's all working fine now. A very odd quirk. I note the link uses Javascript. What's wrong with a bog-standard HTML link I don't know.

Having said all that, I do find IE a bit of a naughty pig at the best of times, and only tend to bring it out to play when I want to test a webpage I've thrown together.

£21 on my Orange Cash card... What to buy...

mrfreeman

Omg, yes that works lol! Thx, but how weird is that? I sometimes browse using IE because some web sites play nicer with it, whereas some sites work faster with Firefox. So I use both and switch between them. Anyway, mystery solved!