We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Ryanair Cash Passport
Romana_di_Roma
Posts: 1 Newbie
in Credit cards
I have received this email from Ryanair - below please also see my reply and let me know what you think!
Dear Cardholder,
Firstly we would like to thank you for purchasing a Ryanair Cash Passport card. We have seen thousands of our cardholders benefit from the offer of avoiding the admin fee charge on Ryanair.com since the launch of the card on 1st October 2011. We thank you for your continued support.
It is with regret that we write to inform you that, as a result of decisions by the UK Office of Fair Trading, Ryanair Cash Passport card users will no longer benefit from avoiding the £6 admin fee for transactions made on Ryanair.com from 1st December 2012. While we are disappointed at this development, Ryanair is obliged to honour the decisions of the UK Office of Fair Trading.
We are committed to providing you, the cardholder, with further updates on card promotions and intend on notifying you shortly on our planned changes in the card offering.
REPLY:
you have worded your email in a quite round-about way that made me wonder what the actual Office of Fair Trading decision was. Had a look at their response to your position:
(here i put the link to the Office of Fair Trading but cannot do so in this thread)
It looks like you are under no obligation to stop offering zero-surcharges when paying with the Ryanair Cash Passport, instead you are simply required to quote the price when not using the Passport as your "headline rate".
Interesting.
!
Dear Cardholder,
Firstly we would like to thank you for purchasing a Ryanair Cash Passport card. We have seen thousands of our cardholders benefit from the offer of avoiding the admin fee charge on Ryanair.com since the launch of the card on 1st October 2011. We thank you for your continued support.
It is with regret that we write to inform you that, as a result of decisions by the UK Office of Fair Trading, Ryanair Cash Passport card users will no longer benefit from avoiding the £6 admin fee for transactions made on Ryanair.com from 1st December 2012. While we are disappointed at this development, Ryanair is obliged to honour the decisions of the UK Office of Fair Trading.
We are committed to providing you, the cardholder, with further updates on card promotions and intend on notifying you shortly on our planned changes in the card offering.
REPLY:
you have worded your email in a quite round-about way that made me wonder what the actual Office of Fair Trading decision was. Had a look at their response to your position:
(here i put the link to the Office of Fair Trading but cannot do so in this thread)
It looks like you are under no obligation to stop offering zero-surcharges when paying with the Ryanair Cash Passport, instead you are simply required to quote the price when not using the Passport as your "headline rate".
Interesting.
!
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.2K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards