Nvidia Defect Forum - overheating PCs

atprice

Hi all

If you have a computer which suddenly stops working, won't boot up, overheats or the fan is constantly on then you might be a victim of what is known as "the Nvidia defect". This is a problem with lead-free solder used on chips in certain computers which means they come loose and the consequences are all the things I've listed above.

My laptop died in August and after speaking to HP they told me I would need a new motherboard at a cost of £387. Being an acute money saver I went online to see if I could get it fixed cheaper and while I was searching "HP675s motherboard" I came across the Nvidia defect forum (as a new user I can't put the link on here but if you search for Nvidia defect forum you will find it). From there I discovered that my computer, which was bought from Ebuyer, was one that had this inherent defect and that even though it was 3 years old, if it was proven to be this defect at fault I would be eligible for a proportionate refund under the Sale of Goods Act. The laptop went back to Ebuyer, they verified it had a fault and they have now given me a £190 refund :T.

Please, if you've had any problems like the ones I've listed then take a look at the forum. There is all sorts of information on there and the administrator, Paul, is very quick to respond to queries. You can find out within a couple of minutes if your computer may be affected and then it will take you through the process of making a claim. And, more importantly, it costs you nothing. Paul makes his money by offering to inspect your computer and compile a report of his findings, and his costs are extremely reasonable. Even then, a lot of companies will do their own checks so you may not need a report. There is no pressure at all when you're on the site.

The forum is a godsend and Paul is an absolute gem. :A

Nilrem

re the lead fee solder, iirc all device now (with the exception of medical, military and iirc space* - basically only life or death stuff was exempted) have to use it, and it's known to have various possible flaws (including the growth of microscopic crystalline tendrils that can cause shorts/arcing),

But as you say, iirc there was an issue specifcially with some nvidia laptop GPU's a while back with them failing much more often than they should.



*and possibly aircraft.