Can I Recover Cost of Unused Flights From Mastercard?

MICK_M_2

Recently I purchased 4 seats (on behalf of myself, my wife, and two friends) on Monarch Airline using my Mastercard. Before I was able to purchase travel insurance, my wife broke her ankle and had to undertake an operation. We were optimistic that she would be allowed to take the flight since it is now over two months since the accident occured. The surgeon we saw this week recommended that my wife should not take the 4 hour flight in December because of the high risk of associated DVT. Does anybody know whether I would be able to claim the cost (or part of) from Mastercard for the flights that my wife and I are are now unable to use?
Any advice, or help, would be greatly appreciated.

guesswho2000

Not a chance, unless they offer a separate insurance product as a benefit of being a cardholder.

S.75 would not apply unless the carrier fails to provide the service, which isn't the case here.

meer53

You should claim on your travel insurance.

opinions4u

meer53 wrote: »

You should claim on your travel insurance.

Before I was able to purchase travel insurance, my wife broke her ankle

Unfortunately the lesson to learn is to sort out travel insurance before booking the travel.

Do you have a fee paying current account? Or one of those expensive Sainsburys / M&S credit cards with travel insurance included?

agrinnall

MICK_M wrote: »

Recently I purchased 4 seats (on behalf of myself, my wife, and two friends) on Monarch Airline using my Mastercard. Before I was able to purchase travel insurance, my wife broke her ankle and had to undertake an operation. We were optimistic that she would be allowed to take the flight since it is now over two months since the accident occured. The surgeon we saw this week recommended that my wife should not take the 4 hour flight in December because of the high risk of associated DVT. Does anybody know whether I would be able to claim the cost (or part of) from Mastercard for the flights that my wife and I are are now unable to use?
Any advice, or help, would be greatly appreciated.

Really? In the 5 minutes it would take to buy travel insurance your wife broke her ankle? That's very unlucky, if you have bad luck like that a lot perhaps you should consider buying the insurance before you book your flights.

dalesrider

Can I ask have you contacted Monarch Airline and asked if they can assist?

safestored4

Dalesrider is correct. You are totally reliant on the goodwill of the airline. Approach them in a concerned way to explain the position and with any luck you may get a refund. But don't bank on it.