Wording in Credit Agreement

BabyButton

I had both a load and a credit card with Sainsbury's Finance which were both paid off nearly 6 years ago.

I have copies of the Credit Agreements, but was wondering about the wording in it as to whether I can still claim for PPI.

It states: "You apply for the following insurance cover: Sainsbury's Creditcare Silver. If you have applied for credit insurance, you confirm that you have been informed of and understand the eligibility criteria and that you meet those criteria".

The application was made in September 2003 and I can't remember what was told me at that time!

Can I and should I still put in a claim?:question::question:

dunstonh

The agreement doesnt aid or hinder your complaint. It only tells you whether you had it or not.

Can I and should I still put in a claim?

You havent told us what your reasons for complaint are. [STRIKE]Do[/STRIKE] Until we know, we cant really comment on that.

BabyButton

dunstonh wrote: »

The agreement doesnt aid or hinder your complaint. It only tells you whether you had it or not.



You havent told us what your reasons for complaint are. Do, we cant really comment on that.

I asked:
"I have copies of the Credit Agreements, but was wondering about the wording in it as to whether I can still claim for PPI."

Do I still have a complaint that I can persue, because I don't remember being sold insurance that I was having to pay extra for. I was wondering if the wording on the Credit Argreement was arguable?

Does that make more sense?

BabyButton

PS. Dunstonh - did you jus mean to "Doh" me?

I'm new here - please help & don't take the mickey, just because you know the 'ins-and-outs'!!

dunstonh

I answered your questions. You asked if there is anything on the wording of the agreement to help you. I said there isnt. The credit agreement does nothing to help or hinder a complaint about the insurance.

You asked if you should put in a complaint. I answered that you havent given us your reasons for complaint. How can we tell you if you should put in a complaint if we dont know what you are complaining about?

PS. Dunstonh - did you jus mean to "Doh" me?

I'm sorry. I speak English. I don't understand what you are trying to say.

safestored4

Dunstonh wasn't taking the mickey. He or she pressed the D key in error rather than the S key next door. The word that you have taken to be Do should be So.

dunstonh

safestored4 wrote: »

Dunstonh wasn't taking the mickey. He or she pressed the D key in error rather than the S key next door. The word that you have taken to be Do should be So.

Thank you. That is what I did. I edited my post to correct the typo.

[Deleted User]

BabyButton wrote: »

I was wondering if the wording on the Credit Argreement was arguable?

The credit agreement is irrelevant to a mis-selling complaint other than for you to refer to for details of the account number etc. If you want to make a mis-selling complaint you should look for faults in how your insurance was sold to you;

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

BabyButton

Thank you all for your explanations.

Sorry I didn't mean to be awkward, having a stressful time with 6 monthold baby screaming all time because he's teething :-(

mon£ycat

I too had a loan and credit card with Sainsbury's bank in April 2008.
The process happened over the phone and a courrier arrived at my door the next night to have me sign paperwork in a hurry. From the replies in this thread it seems the wording in the contract doesn't affect the ability to make a claim. I'm not 100% sure though based on the wording in my contract.

With 20:20 hindsight I see that I could have opted out of the PPI which totals over more than a 3rd of the total repayments (over the term) that I have been and continue to be paying. I know that at the time I thought I would be more likely have been refused if I didn't take insurance with the loan. I will now investigate if the credit card also has insurance.

So my question is relating to the fact that the paperwork offering the "loan was accepted in principle" states that I was advised and took the decision to take all the insurance and that it is basically up to me to ensure I know whether or not the insurance is right for me and that I it's up to me to ensure whether or not I was/am eligible for the insurance. I was employed at the time, and the paperwork seems to imply that even though my employer did offer sickness cover, life insurance and redundancy payment that I was worried about not being able to cover payments so took out extra insurance.

Reading the contract again I feel like they are putting the onus on me and I can't see how I'd be able to claim back the PPI. The advice was taken over the phone so I can't remember exact details of what I was or wasn't told, or whether or not I asked for the insurance out of fear of being refused the loan.

I would welcome any thoughts on whether I should make a claim and best ways to approach as Sainsbury's claim on their site that anyone who took a loan before Feb 2009 might have cause to make a claim.

Thanks in advance

dunstonh

I too had a loan and credit card with Sainsbury's bank in April 2008.

The date is important. A 2008 case would have a much better audit trail and a statement of demands and needs issued. That is the document you are reading and it will be viewed by the complaints handler if you complain. That document doesnt exist on pre 2005 cases and is in part why so many succeed (it wasnt a requirement before 2005). Documentation is key in any complaint. You can complain but do you have any evidence or reasons that counter that document.