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MC147 Notice: Administrative Bid Cancellation
csnann
Posts: 468 Forumite
I got this email today about something I sold yesterday.
eBay sent this message to ############
Your registered name is included to help confirm this message originated from eBay. Learn more.
MC147 Notice: Administrative Bid Cancellation
Dear ##########,
We're writing to let you know that any recent bids by ########## may have been placed by someone who was not authorized to use that account. We're currently restoring the account to its true owner and have canceled all recent bids.
These are the items that have had bids removed:
#########
As a result of the bid cancellation, there is a possibility that the current high bidder has changed. You can always view the current status of any item by going to the individual item page. (Please be sure to refresh or reload the page to view the most up-to-date information.)
Thank you for your understanding.
Regards,
eBay Trust and Safety
Should I refund the buyer or what? I haven't posted the item yet. I have tried ebay live chat but they just keep me hanging on for ages.
eBay sent this message to ############
Your registered name is included to help confirm this message originated from eBay. Learn more.
MC147 Notice: Administrative Bid Cancellation
Dear ##########,
We're writing to let you know that any recent bids by ########## may have been placed by someone who was not authorized to use that account. We're currently restoring the account to its true owner and have canceled all recent bids.
These are the items that have had bids removed:
#########
As a result of the bid cancellation, there is a possibility that the current high bidder has changed. You can always view the current status of any item by going to the individual item page. (Please be sure to refresh or reload the page to view the most up-to-date information.)
Thank you for your understanding.
Regards,
eBay Trust and Safety
Should I refund the buyer or what? I haven't posted the item yet. I have tried ebay live chat but they just keep me hanging on for ages.
0
Comments
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If you have a bid and a payment then message doesn't apply- surely?I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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It was a Buy It now - apparently the user has been suspended, so I sent a refund.0
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It was a Buy It now - apparently the user has been suspended, so I sent a refund.
Has the user been suspended though, does it show 'NARU' by their account?I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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