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Capital One One Charge Refunded

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I currently have a Credit Card with Capital One which I have had since May 2009

For the first time middle of September I received a overlimit fee and also one at the end of October. 12 pounds each totalling 24

I sent them a message via the internet asking if they could refund the two overlimit fees. They have refunded one which they say will be in my November statement, this is a good will gesture they say
My question is should I push for the other one to be refunded or should I leave it there?

Regards
Work hard play hard......

Comments

  • dunstonh
    dunstonh Posts: 119,640 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Last we heard was that the FOS have had the majority of providers justify their £12 charge. So, you are effectively reliant on the goodwill of Cap One and your ability to persuade them to do both.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Many thanks for your response

    I have just emailed Capital One at one last attempt to see if they will refund both credit limit fees/charges I received

    I guess having one refunded is great and perhaps should be grateful at that

    Regards
    Work hard play hard......

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