We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Nightmare switch to EDF

2

Comments

  • GooliesOfFire
    GooliesOfFire Posts: 385 Forumite
    I don't know like it is for other people buy for me I rather pay 50 quid more on yearly energy bill and have no that hassle the OP is having.
  • Wywth
    Wywth Posts: 5,079 Forumite
    GooliesOfFire wrote: »
    I don't know like it is for other people buy for me I rather pay 50 quid more on yearly energy bill and have no that hassle the OP is having.

    How about £500 a year more?
  • GooliesOfFire
    GooliesOfFire Posts: 385 Forumite
    Wywth wrote: »
    How about £500 a year more?

    My yearly bill is £900 so doesn't apply to me ;)
  • pooch
    pooch Posts: 828 Forumite
    GooliesOfFire wrote: »
    I don't know like it is for other people buy for me I rather pay 50 quid more on yearly energy bill and have no that hassle the OP is having.
    GooliesOfFire wrote: »
    My yearly bill is £900 so doesn't apply to me ;)

    My yearly energy bill is just £600 a year, so £50 saving would be like a month free.

    Also, a possible £40 or more cashback for switching is almost another free month.

    If you don't want to save £100 a year it's up to you, but if not I do wonder if MSE is the right forum for you. :)
  • GooliesOfFire
    GooliesOfFire Posts: 385 Forumite
    pooch wrote: »
    My yearly energy bill is just £600 a year, so £50 saving would be like a month free.

    Also, a possible £40 or more cashback for switching is almost another free month.

    If you don't want to save £100 a year it's up to you, but if not I do wonder if MSE is the right forum for you. :)

    Get off the high horse Your Highness...

    Nothing wrong with saving some money. But for me, time is money too, not to mention money spent on phone calls and general annoyance and inconvenience.

    I don't want to save and sacrifice my convenience and peace of mind. If such sacrifice is worth only 100 quid to you then go for it ;)

    I'm switching for the first time and will see for myself where it will take me. Hopefully everything will be ok. In 7 year period with one supplier I made only maybe 2 phone calls to that supplier. I don't want to change that.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Wywth wrote: »
    That clause says:
    As the customer is already paying by monthly DD, there may be sufficient credit to avoid any debt being created ;)
    This is consistant with the 'Background Guidance' of that publication which says:




    I don't accept your interpretation. It would mean that a customer who has actually maintained a payment arrangement e.g.direct debit is treated much less favourably than one who didn't pay anything.

    In the Op's case,no readings are being used. When EDF finally get round to recognising the 5 digit meter,the input of the correct readings will immediately create a billing debt. It is that debt, over 12 months old which cannot be billed under the backbilling rules.

    The credit lying on the account can either be refunded or carried forward,based on the customer's preference.
  • Wywth
    Wywth Posts: 5,079 Forumite
    backfoot wrote: »
    I don't accept your interpretation. ...

    Fair enough, but it doesn't alter what is written.

    Thanks for the link :)
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Wywth wrote: »
    Yeah, you'd be better off with candles ... :cool:

    Yesterday there were comments that nPower, E.on. and all the smaller suplliers should be avoided.
    I'm sure a quick search will also put you off BG, SSE and SP ;)

    Data is available from Consumer Focus.

    http://energyapps.consumerfocus.org.uk/performance/historical

    More recent data shows no improvement for EDF from the very high levels shown associated with their botched IT implementation.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 8 November 2012 at 1:58PM
    Wywth wrote: »
    Fair enough, but it doesn't alter what is written.

    Thanks for the link :)

    Yes I believe the wording is ambiguous. The overarching principle is ,however, up to date accurate billing.It states'
    Under the Code, from 1 July 2007, where the suppliers are at fault in not billing a domestic customer, they will not send a bill which includes unbilled energy consumed more than 1 year previous to the bill being issued.
    This clause confirms the suppliers’ commitment to bill customers regularly and accurately, and imposes limitations on the circumstances where customers can be billed for previously unbilled energy that is more than 12 months old. '
  • Wywth
    Wywth Posts: 5,079 Forumite
    backfoot wrote: »
    Yes I believe the wording is ambiguous...

    That being the case, you should ideally refrain from putting over your interpretation in a manner that could be taken as unequivocal fact to others who come here seeking advice and help :)
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture