help pls! temporary user profile windows 7

cestlavie

any advice or help most appreciated as i don't understand how computers work! i recently bought an hp laptop with windows 7. i have i user profile which is myself as an administrator and which i have to type a password to enter/log on to the computer. i barely use the machine, only for light surfing, skype etc. i am now constantly getting a temporary user profile when i try to log on and don;t understand what i've done wrong. when it first happened i re-booted machine from scratch, but now it's starting again. i use malawarebytes as well as microsoft security. i have of course done a google search and get sites saying a corrupt profile is to blame, but i have no idea how i have done this, if this is so. i always log off and shut machine off at the end of my sessions and am not running any weird programmes. the temp profile is doing my head in as i can't access my bookmarks or history etc.
i have just located the following message in my event log
HP Error ID: -2146233088 ssage: One HP Active Check Local Mode job already running. StackTrace: at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect() at HP.SupportAssistant.Service.ACLM.ActiveCheck.
i have NO idea what this means!
can any clever boffin here help out??
thanks and best wishes

mrbuchay

Give this a whirl;

1. Go to Control Panel > All Control Panel Items > Systems (or right click on “Computer” and then click on Properties.
2. Click on Advanced System Settings from the left side panel.
3. Click Advanced Tab and under User Profiles click Settings
4. Click on the profile you are using and click on Change Type…
5. Select Local Profile > click Ok > Restart and see if that fixes it

rmg1

It sounds like the user profile is corrupt (I assume this is not the admin account?)
If that's the case, you can create a second profile quite easily via Control Panel/Users and just copy all the file between the profiles.

If it is the Admin account that's corrupt, it gets a bit more involved.

cestlavie

hi tks will try mrburchay option.
rmg1 - it is the admin account - ie the one i have to access via a password .