Amazon orders

charlies_mum

I have recently started selling on Amazon and wondered whether I will receive a mail notification from Amazon of a sale, or will I need to check my account daily ?

Crowqueen

You will receive emails but it's a good thing to check your account daily. There are a lot of prominent notices which are not emailed, and they have the equivalent of the eBay dashboard on the home page from day 1 so you can easily spot any problems without having to go hunting for it.

I keep it open in a tab and refresh it when necessary.

charlies_mum

Logged in this morning to find an order from 3/11. Have checked all my mail boxes including Spam but can't find a sales notification. It was showing Not Shipped in red, so I have mailed the buyer apologising and saying I will ship today by first class so they have it within the expected time slot.

Will I get a black mark for this ?

Crowqueen

Amazon hold people to tight shipping deadlines, so maybe. The 3rd was Saturday and I don't normally ship at weekends, so it's possible it is a reminder rather than an actual black mark but at the same time they do have clear Estimated Ship Dates so it is best to log in to your account daily. I guess emails can go astray so I have never - for either eBay or Amazon - relied on them alone - I've always used the site console to conduct business, whether buying or selling.

I think it is two working days to ship, three days and a reminder and four days and you are penalised - that is how another poster here described the process a day or two ago.

Also note that you don't get the money credited to your account until the item is marked as dispatch.